Terms & Conditions

1. General Use

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or have permission from a parent or guardian
  • You are using this website lawfully
  • You will not use this website for fraudulent, abusive, unlawful, or unauthorized purposes

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts at our sole discretion.

2. Product Availability & Inventory Accuracy

We make every effort to ensure our inventory, listings, descriptions, and pricing are accurate. However, due to the fast-moving nature of trading card products, errors may occasionally occur. We reserve the right to:

Correct listing errors Update descriptions or pricing Cancel orders with errors Limit quantities per customer
Submitting an order does not guarantee acceptance. An order is only considered accepted once it has been processed and prepared for shipment.
3. Pricing

All prices listed on our website are in CAD unless otherwise stated. Prices are subject to change at any time without notice due to:

Market fluctuations Distributor pricing changes Product availability TCG market volatility

Our singles are automatically priced via a third-party program. Any incorrect or mispriced listing may be cancelled, with a full refund issued if the item was purchased.

4. Payment

We reserve the right to accept, reject, or cancel any order for any reason, including but not limited to:

  • Suspected fraud or risk concerns
  • Billing or payment issues
  • Stock discrepancies or incorrect product listings
  • Shipping concerns

Orders may be cancelled if payment cannot be verified or authorized. Customers are responsible for ensuring all billing and shipping information is accurate before completing checkout.

5. Order Cancellations

Customers may request cancellation of an order before shipment, but approval is not guaranteed. If approved, all pre-shipment cancellations are subject to a 10% cancellation fee covering payment processing, administrative handling, inventory relisting, and market exposure.

⚠ Once an order has been packed, labelled, processed for shipment, or shipped, it may no longer be cancelled.
6. Refunds, Returns & Exchanges

All purchases are subject to our Refund and Return Policy. All sales are final once shipped. We do not accept returns, exchanges, or refunds for:

Buyer's remorse Market price changes Opened products Personal condition expectations Minor cosmetic issues Change of mind

If an item arrives materially damaged, defective, or incorrect, customers must contact us promptly after delivery. We reserve the right to determine, at our sole discretion, whether a claim qualifies for replacement, store credit, partial refund, or full refund.

7. Condition Disclaimer: Trading Cards & Collectibles

Trading card products are highly condition-sensitive and may contain natural manufacturing or handling imperfections. Unless explicitly stated otherwise, products may include:

Print lines Edge wear Centering variance Minor corner wear Surface scratches Packaging wear Factory defects
By purchasing from Happy Nerd Shop, you acknowledge that condition opinions may vary between collectors and graders, raw cards are not guaranteed any specific grade, sealed products are not guaranteed perfect packaging, and manufacturer defects do not automatically qualify as damage.
8. Sealed Product Disclaimer

Due to the way sealed trading card products are manufactured, distributed, and shipped, sealed items may arrive with cosmetic imperfections including but not limited to:

Dents Creases Corner wear Shrink wrap tears Partial wrap separation Small holes in wrap Shelf wear Distributor handling wear
⚠ We do not consider minor dents, packaging wear, or manufacturer imperfections on sealed products to be "damage." We inspect sealed product to ensure any visible issues are cosmetic only and that the contents have not suffered meaningful damage.
By purchasing sealed product, you agree that cosmetic packaging imperfections are common in the TCG industry, sealed product is not guaranteed to have flawless outer packaging, and cosmetic imperfections do not qualify for a return, refund, or exchange unless otherwise required by law.
9. Product Openings, Pull Rates & Sealed Product Risk

Happy Nerd Shop does not guarantee any specific pulls, hit rates, contents, or outcomes from sealed products. By purchasing sealed product, you acknowledge that:

  • Pack, box, tin, and case contents are random unless explicitly stated otherwise
  • Manufacturer collation can vary
  • Sealed product may not contain any specific chase card or value outcome

Opened sealed product is not eligible for return or refund.

10. Graded Cards / Slabs

All graded cards are sold based on the assigned grade from the third-party grading company. By purchasing graded cards, you agree that:

  • The assigned grade is the opinion of the grading company, not Happy Nerd Shop
  • We do not guarantee future crossover, resubmission, or regrade outcomes
  • Slab cases may have light scuffs, scratches, or handling wear that do not affect the graded card itself

Returns or refunds will not be accepted based on disagreement with a grading company's opinion.

11. Shipping & Delivery

We aim to ship orders within a reasonable timeframe, but shipping times are estimates only and are not guaranteed unless explicitly stated. Once an order has been shipped and accepted by the carrier, the customer assumes responsibility for the shipment, subject to applicable law.

We are not responsible for delays caused by:

Shipping carriers Customs Weather Labour disruptions Service interruptions Incorrect address by customer
12. Incorrect Addresses

Customers are solely responsible for ensuring the shipping address entered at checkout is accurate and complete. If an incorrect address is provided and the package is shipped to that address, Happy Nerd Shop is not responsible for lost packages, delivery to the wrong address, replacement costs, or reshipping fees.

⚠ If a package is returned to us due to customer address error, additional shipping charges may apply before reshipment.
13. In-Store Purchases & Pickup

Purchases made at our Toronto location are subject to these Terms, including all condition and sealed product disclaimers above. Customers are encouraged to inspect items in person before completing an in-store purchase.

  • In-store pricing may differ from online pricing
  • Online promotions and discount codes do not apply to in-store purchases unless stated
  • Website stock levels are not a guarantee of in-store availability, and vice versa

Where in-store pickup is offered for an online order, orders not collected within a reasonable period may be cancelled and refunded at our discretion, less any applicable fees.

14. Selling to Us & Buylist Submissions

We buy cards, collections, and bulk through our online buylist, by photo quote, and in person. By submitting cards to us, you confirm that:

  • You are the lawful owner of the items and have the right to sell them
  • The items are authentic and are not counterfeit, altered, or stolen
  • You have accurately described their condition and quantity

All quotes are estimates based on the information you provide and are subject to final inspection on arrival. If the items received do not match the submission, we may revise the offer, return the items at your cost, or decline the submission.

⚠ Quotes are valid only for the period stated at the time of the offer, as market values move quickly. We reserve the right to decline any submission for any reason.
Until a submission has been received, inspected, and accepted, no binding agreement to purchase exists. Shipping risk on inbound submissions remains with the sender unless otherwise agreed in writing.
15. Fraud Prevention & Order Review

To protect our business and customers, we reserve the right to review, hold, verify, limit, or cancel any order we consider suspicious or high-risk. This may include orders flagged for:

Unusual purchase behaviour Mismatched billing/shipping Excessive order value Repeated refund/chargeback behaviour Suspected resale abuse Bot activity

We may request identity or payment verification before fulfilling certain orders.

16. Chargebacks & Payment Disputes

By placing an order with Happy Nerd Shop, you agree not to initiate a chargeback or payment dispute for any reason inconsistent with these Terms or our posted store policies. If a chargeback or dispute is initiated improperly, we reserve the right to submit all relevant evidence to the payment processor, including:

  • Order records and checkout confirmations
  • Tracking information and delivery confirmation
  • Product listing details
  • These Terms & Conditions and our Refund and Return Policy

We also reserve the right to restrict future purchases from customers who abuse chargeback or dispute systems.

17. Promotions, Discounts & Giveaways

From time to time, we may offer promotions, discount codes, giveaways, or special offers. Unless otherwise stated:

  • Promotions cannot be combined
  • Discount codes have no cash value
  • Promotions may be modified or cancelled at any time
  • We reserve the right to cancel or deny promotional use that appears abusive, fraudulent, or unintended

Giveaways, break incentives, and promotional bonuses are subject to their own posted terms where applicable.

18. Intellectual Property

All content on this website, including logos, branding, graphics, text, product photography, website design, and video and media assets, is the property of Happy Nerd Shop and/or its licensors.

⚠ Content may not be copied, reproduced, distributed, republished, or used without prior written consent. Unauthorized use of our content, branding, or media may result in legal action.
19. Third-Party Brands & Trademarks

Happy Nerd Shop is an independent retailer of trading card, collectible, video game, and anime merchandise products. We are not affiliated with, endorsed by, or sponsored by any card publisher, manufacturer, video game publisher, or grading company unless explicitly stated.

All trademarks, product names, and brand references remain the property of their respective owners, including:

The Pokémon Company Nintendo Wizards of the Coast Konami Bandai PSA TAG Beckett CGC
20. Limitation of Liability

To the fullest extent permitted by law, Happy Nerd Shop and [REPLACE-LEGAL-ENTITY] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

Use of the website
Purchase of products
Delays or shipping issues
Product defects
Market value changes
Grading outcomes
Lost profits
Collector / investment expectations
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.
21. No Investment Guarantee

Trading cards and collectibles are speculative assets and hobby products. Nothing sold or stated by Happy Nerd Shop should be interpreted as:

Financial advice Investment advice Future value guarantees Grading guarantees Profit guarantees

Customers purchase products at their own discretion and risk.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict of law principles.

Any dispute arising from the use of this website or purchase of products shall be subject to the courts of Ontario, Canada, unless otherwise required by applicable consumer law.
23. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

24. Changes to These Terms

We reserve the right to update, revise, or modify these Terms & Conditions at any time without prior notice. The most current version will always be posted on our website.

Continued use of the website or continued purchases after changes are posted constitutes acceptance of the revised Terms.
Contact Information
Company Happy Nerd Shop, [REPLACE-LEGAL-ENTITY]
Store [REPLACE-STREET-ADDRESS], Danforth Avenue, Toronto, ON
Questions about these terms?
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[REPLACE-EMAIL]